I get stripes/lines in my scans, what can be the cause?
There are two different stripes that can appear on scans, horizontal and vertical.
Horizontal lines are generally caused by an issue in the gearing, subsequently the scanner will require service.
Vertical lines are most likely caused by dust on the lamp or condenser. We recommend cleaning the lamps/condenser with compressed air to resolve the problem.
It's very important when using canned compressed air NOT to not angle the bottle and to expel any moisture from the can/nozzle by spraying away from the scanner first.